1. Return and refund policy

PANTHA25 BAGS 1289 Walker Rd, Dover, DE 19904, United States Email: help@panthbagsstore.com Website: panthbagsstore.com

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at help@panthbagsstore.com.

If your return request is accepted, we will provide instructions on how and where to send your package, including any applicable return shipping instructions.

Items sent back without first requesting a return may not be accepted.

The registered contact address listed in this policy is not automatically a designated merchandise return location. Return instructions will be provided after your request has been reviewed.

You can always contact us for any return-related questions at help@panthbagsstore.com.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect so that we can evaluate the issue and provide an appropriate resolution.

We may request photographs of the item, packaging, or other relevant information to help us assess the issue.

Exceptions and Non-Returnable Items

Certain types of items cannot be returned, including perishable goods, custom-made or personalized products, and personal care goods where applicable hygiene or safety restrictions prevent returns.

We also cannot accept returns of hazardous materials, flammable liquids, or gases.

Sale items and gift cards are not eligible for discretionary returns, except where applicable law requires otherwise.

Please contact us if you have questions about the eligibility of a particular product.

Exchanges

The fastest way to obtain a different item is to request a return of the item you received and, once the return has been accepted, place a separate order for the replacement product.

Refunds

We will notify you once we have received and inspected your return and inform you whether the refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days.

Please remember that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at help@panthbagsstore.com.

Card Statement Descriptor

Purchases made through PANTHA25 BAGS may appear on your payment statement as:

PANTHA25 BAGS

If you do not recognize a transaction, please contact our support team for assistance.

Contact Information

PANTHA25 BAGS 1289 Walker Rd Dover, DE 19904 United States Email: help@panthbagsstore.com Website: panthbagsstore.com